I'm with Dyfed Powys.Firstly they called me to say my new fac was ready and wouldn't be sent out until I returned my old one.3 weeks after I sent it I was still waiting.I wrote a couple of emails last week to remind them,only one was answered.Finally got my new fac this afternoon with guns missing and only a .22 rf allowed for humane dispatch of cattle even though I asked for the .308. Beggars belief the incompetence of the firearms department.I had to send my new fac back later today to be amended.God knows when I'll get it back!