Just ring up the FEO who you’ve dealt with and who recommended buying a cabinet and have a chat. Ask them the reasons for refusal and how best to proceed. Would they like you to write to them stating your case, for example?
Don’t get arsey and point out they told you to buy a cabinet or “why haven’t you spoken to me already if I’m a risk” etc.
Be polite, listen and seek their advice. The person who made the decision is almost certainly not the FEO you spoke with so they’re prob feeling a bit stuck in the middle. Go easy with them and you may find you have an ally.
Don’t get arsey and point out they told you to buy a cabinet or “why haven’t you spoken to me already if I’m a risk” etc.
Be polite, listen and seek their advice. The person who made the decision is almost certainly not the FEO you spoke with so they’re prob feeling a bit stuck in the middle. Go easy with them and you may find you have an ally.