Very disappointed with the service from my gunshop

[Speaky]

My wife put a deposit down on a tikka t3x for me for Xmas which I went and picked uo yesterday,
Walked in told them the details all smiles checked over the rifle and moderator over the moon, asked for 2 boxes of ammunition again there were all smiles
But as soon as my fac ticket was filled out and I paid they literally just walked away and totally ignored me was putting the rifle away and it was as if I didn't exist
I tried to talk (nothing back)
After what my wife spent i will not be going back there again

 

[Malxwal]

Do you wish to name & shame ?

 

[kenbro]

My wife put a deposit down on a tikka t3x for me for Xmas which I went and picked uo yesterday,
Walked in told them the details all smiles checked over the rifle and moderator over the moon, asked for 2 boxes of ammunition again there were all smiles
But as soon as my fac ticket was filled out and I paid they literally just walked away and totally ignored me was putting the rifle away and it was as if I didn't exist
I tried to talk (nothing back)
After what my wife spent i will not be going back there again

Were they very busy?
KB.

 

[Apthorpe]

Perhaps the guy was stone deaf. I don't understand what else you expected them to do, other than supply guns and ammunition to you, which disappointed you so much?

 

[Speaky]

Not naming and shaming
But apthorpe after spending serious cash a bit of politeness would be nice

 

[Speaky]

Oh he didn't seem so deaf after asked to spend more cash on ammunition

 

[Crowlcat]

That is one thing i can say about my local gun shop which i will name CS Sporting they are very polite and cant help you out enough even with after sales if you got a problem they will do what they can to help

 

[Klenchblaize]

So, gone are the days when you might be pleasantly surprised to be gifted a box or two of ammunition for your custom?

K

 

[User00056]

I find it's similar everywhere. There just seems to be an overall loss of common courtesy and respect across the board. A sad indictment of how insular people have become.

 

[j.b]

Perhaps the guy was stone deaf. I don't understand what else you expected them to do, other than supply guns and ammunition to you, which disappointed you so much?

OP was clearly just questioning the basic civility (and customer service wisdom) of seeming to ignore him immediately active purchases stopped. He wasn’t commenting on the fact of being supplied with some kit, he was commenting on the manner of the interaction.Not a hard concept to understand.

 

[gixer1]

If you won’t name them - what’s the purpose? I’m not sure I understand as you haven’t stopped anyone else from using them.

 

[Bavarianbrit]

Gun shop near Brandon?

 

[WUZ]

I have to say that the 2 local RFD’s for me (Colin @ Grampian Guns and Steve @ Hunters Cabin) have always been friendly and helpful and chat way longer than the time I needed to purchase anything from them, been a couple of times just for a “nosey” and got great advice from them without even buying anything……..

I has definitely secured my business in the future - I always try to buy local and give back to those who help the shooting community in their area

 

[enfieldspares]

Speaking of gunshops who recalls the thread that began "Do you like Winter....?"

 

[Will the chippy]

Forest lodge guns in wragby or vale field and game near hickling. That's where I spend my money. Both excellent service a chat and a coffee if there not rammed busy.

 

[Apthorpe]

OP was clearly just questioning the basic civility (and customer service wisdom) of seeming to ignore him immediately active purchases stopped. He wasn’t commenting on the fact of being supplied with some kit, he was commenting on the manner of the interaction.Not a hard concept to understand.

Fair enough. I like gun shops to be like barbers - minimal chat.

 

[Speaky]

Gun shop near Brandon?

No closer to Chester le street

 

[Mike L]

2/10

 

[starr shot]

OP was clearly just questioning the basic civility (and customer service wisdom) of seeming to ignore him immediately active purchases stopped. He wasn’t commenting on the fact of being supplied with some kit, he was commenting on the manner of the interaction.Not a hard concept to understand.

Its not exclusive to gun shops, Good friend of mine went to buy a Rolls Royce got treated like something the dog had dragged in,After half an hour turned on his heel went off bought a McLaren then drove it round to the Rolls Royce Agent to show him the deal he missed out on.

 

[countrryboy]

Has the OP ever said if they were busy??

While it does seem odd and politeness costs nothing.

Possibly they were busy, under pressure or even had sh#t going on at home.
Everyone has bad days.

While it may leave a bad taste after dropping a load of cash.
If it previously always been a decent shop id be giving them a 2nd chance.
Not many decent 1s left