A Guy Out West
Well-Known Member
I called RCBS to ask how I could order a de-capping rod for my universal de-capping die. The gent on the phone told me I couldn't order it because he was going to send me one for free! Now that's service.
Great customer service from RCBS.
- Thread starter A Guy Out West
- Start date
A Guy Out West
Well-Known Member
No, US.
Hi
You would be surprised. If you have a problem with their stuff they will sort you out via the importer.
Rookandrabbit
Well-Known Member
I had a similar experience in dealing with RCBS needed a part that I told them I was going to alter and explained why given the time zone difference between here and America my e mail was answered by technical staff within 48 hours and had the part within two weeks free of charge I honestly was very surprised and can’t fault them on their amazing customer service.
CarlW
Well-Known Member
They provide great service direct to the UK too. They made me a bespoke seating plug to suit a Barnes TSX in .375 H&H as the standard one was grabbing the bullet and pulling it out again. Just sent them a few sample bullets and they made me a plug. Charged me a nominal amount to cover postage, etc., if I remember correctly.
Fantastic company. But then Lee are too.
Kind regards,
Carl
Fantastic company. But then Lee are too.
Kind regards,
Carl
A Guy Out West
Well-Known Member
Carl,
Just wondering if you have had any bullet failures with the .375 TSX? I use them in .277 and .308, with fantastic results. Guessing your using them on Buf?
Thanks
CarlW
Well-Known Member
Hey @A Guy Out West ,
I haven't seen any fail yet on the big stuff. They are a brilliant bullet. They remove the need to keep both softs and solids around your belt: one bullet does it all.
To be honest, I am more concerned about 'pencilling' on soft-skinned game. Most antelope seem fine but I have yet to shoot a cat with one (which are very soft-skinned) so will be interested to see if they smack them hard or just drill right through them. I don't want to reduce bullet weight to ensure they open up (some people drop down from 300-grain to 270-grain). Will let you know if and when they meet Leo.
How about you? How are you finding them with deer and/or pigs?
Kind regards,
Carl
Rusty Gate
Well-Known Member
Had a Hoggs Of Fife wax jacket for xmas, no hood. Rang & sent one out no problem
A Guy Out West
Well-Known Member
I have used them on mule deer, pronghorn antelope, and elk. They work as advertised, I have yet to recover a bullet but the wounds indicate good bullet expansion. Looking forward to your lion report.
Cheers
Hunter5567
Well-Known Member
I broke the plastic cylinder on my powder measure and after an email was sent a new one. Also broker my plastic bullet puller hammer and same thing. Can't beat RCBS for customer service.
deeangeo
Well-Known Member
Indeed we in the UK do get excellent back up service from RCBS also from other US manufacturers.
I’ve been in the same boat twice in thirty five years, and each time RCBS has mailed me replacement component parts FOC directly, and extremely promptly too.
Lee have also helped out speedily as well.
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