This whole issue started many years back, this is nothing new, in my opinion.
For a very short period of time I was invited to sit on a county police panel to discuss the Firearms issue. This was prior to the pandemic, and I have not attended since. Now the on line applications are in place, which are not that user friendly in my opinion. It was also discussed in cutting all phone lines to the Firearms offices. Something I was also against. Many FA owners are not good with IT, vast numbers are of the non computer age and communication by phone over certain issues must be kept. I am happy to see that Kent has kept this in place. All be it on a limited time scale.
For a start all the FAC guidelines are sent down from Whitehall, and each Chief Constable can apply these as he/she see's fit. So there is the start of differences between each police force. The government insurers are also no doubt involved with any decisions or guidelines as well.
One failing that I have noticed over many years of being responsible for a large firearms collection is that whenever one applies for an FAC or SGC you are not requested to have public liability insurance. I find this staggering, as most, if not all European countries require this.
Also on completion of the whole FAC system being activated many years back, the software I was told did not include all the calibers. Thus causing huge issues when people renewed or requested an addition to their licence. We are now at a stage where most if not all constabularies are struggling to carry out firearms renewals or applications in a decent time.
Setting up an independent organisation is not to me the way forward. It would require a huge change in any organisation being responsible for personal data, and peoples ownership and medical records. Any new applicant is checked with Interpol, NCA etc. This takes time and money. With cutbacks this is proving unworkable for most police forces.
It would in my mind be far better for the amount paid for a licence to be increased to a level that gives a service we deserve. After all its not that much money for 5 years. It needs a grass root reboot, with rules laid down that all forces abide by, and appropriate training for FEO's.
I used to take a number of new FEO's around the collection I was responsible for, to give them some understanding of what they could expect to see when visiting a FA owner. Many did not have a clue what they were looking for. Things may have changed since then, but the more I hear, the less I am inclined to think that very little has changed.
Until the right person sorts all of this mess out, it will continue to grow and cause more issues. Another body to undertake this is NOT something I would personally agree with.